Criminal invention of false charges equivalent to theft by taking
I have been a Best Buy customer for a couple of decades and use Geek and Webroot too. I was a satisfied customer until the company tried to steal $300 from an 80-year-old retired teacher on pension. How?
A thief hacked my debit card, stole $700 from checking account to purchase two Roblox gift cards to sell. Luckily my bank clawed the money back for me and I breathed a sigh of relief.
I asked my son Sasha; “What is a Roblox?”
He told me it was a video game. “You rarely played video games with me when I was a child, you were a pinball guy and couldn’t convert.”
After I got the initial invoice demanding $300, I complained to Best Buy. A sympathetic female associate left me thinking the company would come to its senses and cease and desist.
But nope, another invoice came the next month and I called Best Buy up again. This time the questions from the “associate” seemed to suspect me, not the thief, of receiving “benefit”. She reluctantly agreed to reopen the case and I again expected Best Buy to stop.
But another shameless monthly invoice arrived July 7, 2026. Best Buy, apparently, is determined to get my $300 any way they can just like the crook who robbed the money from my account.
Best Buy, an amoral and foolish company, has now sicced call center bill collectors after me. I hang up and block the number.
I need to upgrade to a 75- inch TV but will buy it from Target or Brand Smart instead. I have cut up my Best Buy charge card and will never buy another thing from this criminal company.
The only thing keeping me from taking the case to the Dunwoody GA police is their required theft for taking amount is too high.
I will never pay a cent of this theft from a senior citizen – all invoices go straight to garbage. All future electronics purchases go to competitors.
Would you buy from a company that thinks I got benefit from $700 theft from my checking account for a product I never heard of or used? Then used aggressive collection practices too? Give me a break.
Bye, Bye, Best Buy
Dr. Arnold Heller